You can download the app from the Apple App Store or Google Play Store. Just search for "Amigo NG" and click download.
Simply go to your profile, navigate to Help, click the 'Funds Not Received' tab, and fill out the form. Note that transfers into your wallet can reflect instantly or may take some time, similar to banks. We recommend filling out the 'Funds Not Received' form if it has been more than 24 hours without your wallet being credited.
Some of our users experiencing this error should follow these steps to resolve it. While we've addressed it on our end, your device's cache system may delay the fix from taking effect. Please choose one of the following options:
1. Clear the app cache from your device settings if you are using an Android device.
2. Restart the app several times.
3. Uninstall and reinstall the app.
Please check your transaction history to ensure the recipient's number is correct and the transaction is marked as 'success'. If the app shows the transaction as successful but you're experiencing issues, feel free to send us a Direct Message on any of our social media pages for assistance.
To create an account for seamless wallet crediting, your BVN is required by the bank. Please note that we do not store your BVN in our database, and it cannot be used to harm your bank account. Banks permit third-party companies to use BVNs to create virtual accounts for individuals.
You can contact customer support via Instagram, or Twitter Direct Message. Our social media username is @AmigoNigeria - links are available in the footer of the website.